FAQ

Does ebid mart auction ship products to all states within the U.S.?

Ebid mart auction is committed to providing a seamless shopping experience for customers across the United States, ensuring that products are shipped to all states without exception. Whether you're located in the bustling streets of New York City or the serene landscapes of Montana, you can enjoy the convenience of having your favorite items delivered right to your doorstep.

 

What are ebid mart auction return policy?

At ebid mart auction, we understand that sometimes you might need to return an item. That's why we offer a hassle-free return policy for our customers. You can return any products purchased from ebid within 30 days of receiving your item. To initiate a return, simply contact our customer support team with your order details, and they will guide you through the process. Please ensure that the products are in its original condition and packaging, with all accessories included, to be eligible for a full refund. For more detailed information on returns and refunds, please visit our returns & Refunds Policy page here.

 

How long does it take to receive an order from ebid mart auction?

If you live in the U.S., you can expect to receive your order within 3-5 business days after placing it, as all our sellers are based in the U.S. For customers residing outside of the U.S., the delivery time typically ranges from 7-14 business days, depending on your specific location. Our goal at ebid is to ensure that you receive your products in a timely and efficient manner, no matter where you are located.

If the product is shipped directly from the eBid mart auction local warehouse, ensuring a wide selection and competitive pricing. Please allow an average of 7-14 business days for delivery.

 

Do you provide tracking information?

Yes, we provide tracking information. After your order is placed, the seller will provide tracking information after the processing time, which usually takes [1-5 business days or 5-7 business days when seller items are sending from outside the U.S]. This allows you to stay updated on the status of your shipment and receive updates on its delivery.

 

How old is this platform? Can we trust to shop on eBid mart auction?

eBid mart auction Is a clothing and auction store. eBid mart auction was created and powered by eBid mart buy, sell & auction. This platform Is where all eBid mart auction products listed in to. To visit eBid mart main site & learn more about eBid mart, click HERE.

 

Want to know about eBid mart money back guarantee? Click HERE.